From 1030dc837b10a03a02a85d5504cbeec168ce49e2 Mon Sep 17 00:00:00 2001
From: Bernie Innocenti <bernie@codewiz.org>
Date: Mon, 03 May 2010 21:53:47 +0000
Subject: Import XaoS r489 (trunk after version 3.5)

---
(limited to 'help/rest/support.txt')

diff --git a/help/rest/support.txt b/help/rest/support.txt
new file mode 100644
index 0000000..73af87f
--- /dev/null
+++ b/help/rest/support.txt
@@ -0,0 +1,70 @@
+.. _support:
+
+.. index:: Support, Home Page, Discussion Groups, Issue Tracker, Bugs
+
+Getting Support
+===============
+
+XaoS is a community-supported free software project.
+
+Home Page
+---------
+
+Visit the `XaoS home page`__ for the latest news and
+information about XaoS and to download the latest versions.
+
+__ http://xaos.sourceforge.net/
+
+
+
+Users' Discussion Group
+-----------------------
+
+The `xaos-users`__ discussion group on Google Groups provides a place for XaoS users 
+to help each other get the most out of XaoS. XaoS developers also monitor this 
+discussion and answer questions from time to time.
+
+__ http://groups.google.com/group/xaos-users
+
+You can browse the archives freely but you must join the group in order to post. 
+However, Google Groups provides a range of options for participation from a 
+traditional mailing list to a completely web-based forum, so you don’t have to get
+emails if you don’t want to.
+
+If you have a question or problem, please feel free to ask for help. We also 
+encourageyou to share examples (.xaf or .xpf files), hints and tips. If you have 
+a gallery of images created using XaoS, feel free to post a link to the group.
+
+
+Developers' Discussion Group
+----------------------------
+
+The `xaos-devel`__ discussion group on Google Groups is where XaoS developers 
+discuss and coordinate the further development of XaoS. XaoS users are welcome to 
+monitor this forum as well, but general discussion and requests for help should be 
+posted to the Users’ Discussion Group instead.
+
+__ http://groups.google.com/group/xaos-devel
+
+
+Issue Tracker
+-------------
+
+Issues are tracked on `Google Code`__. If you think you have found a bug in XaoS or 
+have an idea for a great new feature, please let us know about it. However, if 
+you’re not sure how to submit a useful issue report, please ask on the xaos-users 
+discussion group first (see above).
+
+__ http://code.google.com/p/gnuxaos/issues/list
+
+Please don’t submit duplicate issues. Search the existing ones first to make sure 
+nobody has already reported it. You can add additional information about a bug by 
+entering a comment on an existing bug. You can also express your interest in an issue 
+by using the “Star” function on Google Code. This lets the developers know how many 
+users are interested in an issue and also allows you receive status updates.
+
+The developers will do their best to respond to issues in a timely manner. However, 
+keep in mind that XaoS is developed on a volunteer basis and the developers work on 
+it in their spare time. Therefore, we can’t guarantee that issues will be addressed 
+in a certain timeframe.
+
--
cgit v0.9.1