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<head><title></title>
<META NAME="AUTHOR" CONTENT="Main.SandyCulver"/><META NAME="COPYRIGHT" CONTENT=""/><META NAME="DOCNUMBER" CONTENT="r1.10 - 10 Sep 2008"/><META NAME="GENERATOR" CONTENT="TWiki TWiki-4.2.0, Tue, 22 Jan 2008, build 16278"/><META NAME="KEYWORDS" CONTENT=""/><META NAME="SUBJECT" CONTENT=""/></head>
<body><a name="GettingSupport"> </a><html>
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<title>XO</title>
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<div id="index">
<div class="topics">
<ul><li class="heading">INTRODUCTION</li><li><a href="XO_Introduction.html">INTRODUCTION</a></li><li><a href="XO_AboutOLPC.html">ABOUT OLPC</a></li><li><a href="XO_HowToVolunteer.html">HOW TO VOLUNTEER</a></li><li class="heading">GETTING STARTED</li><li><a href="XO_GettingStarted.html">GETTING STARTED</a></li><li><a href="XO_OpeningTheXO.html">OPENING THE XO</a></li><li><a href="XO_Ports.html">PORTS</a></li><li><a href="XO_AdvancedPower.html">POWERING OF YOUR LAPTOP</a></li><li><a href="XO_Starting.html">STARTING THE XO</a></li><li><a href="XO_Keyboard.html">KEYBOARD</a></li><li class="heading">INTERFACE</li><li><a href="Sugar_Interface.html">ABOUT THE USER INTERFACE</a></li><li><a href="Sugar_HomeView.html">HOME VIEW</a></li><li><a href="Sugar_ActivityView.html">ACTIVITY VIEW</a></li><li><a href="Sugar_NeighbourhoodView.html">NEIGHBOURHOOD VIEW</a></li><li><a href="Sugar_GroupView.html">GROUP VIEW</a></li><li><a href="Sugar_TheFrame.html">THE FRAME</a></li><li><a href="Sugar_TheJournal.html">THE JOURNAL</a></li><li class="heading">ACTIVITIES</li><li><a href="Sugar_WhatIsAnActivity.html">WHAT IS AN ACTIVITY</a></li><li><a href="Sugar_LaunchingActivities.html">LAUNCHING ACTIVITIES</a></li><li><a href="Sugar_Collaborating.html">COLLABORATING</a></li><li><a href="Sugar_SwitichingActivities.html">SWITCHING ACTIVITIES</a></li><li><a href="Sugar_ExitingActivities.html">EXITING ACTIVITIES</a></li><li><a href="Sugar_InstallingActivities.html">INSTALLING ACTIVITIES</a></li><li><a href="Sugar_FindingActivities.html">ACTIVITY SAMPLER</a></li><li><a href="XO_AboutNetworksAndTheInternet.html">INTRODUCTION</a></li><li><a href="Sugar_ConnectingNetwork.html">CONNECTING</a></li><li><a href="XO_GiveMeTheInternet.html">GIVE ME THE INTERNET</a></li><li><a href="XO_ExternalHardware.html">NETWORKING HARDWARE</a></li><li><a href="XO_RouterTable.html">WIRELESS DEVICES</a></li><li class="heading">MAINTENANCE</li><li><a href="Sugar_BackingUp.html">BACKING UP</a></li><li><a href="Sugar_ConservingDiskspace.html">CONSERVING DISKSPACE</a></li><li><a href="XO_ChargingBattery.html">CHARGING </a></li><li><a href="XO_CaringForXO.html">CARING FOR YOUR XO</a></li><li><a href="XO_HowToFlash.html">HOW TO REFLASH</a></li><li><a href="XO_Repairing.html">REPAIRING</a></li><li><a href="XO_Troubleshooting.html">TROUBLESHOOTING</a></li><li><a href="XO_Maintenance.html">MAINTENANCE</a></li><li><a href="XO_ReplacingBattery.html">REPLACING</a></li><li><a href="XO_GettingSupport.html">GETTING SUPPORT</a></li><li class="heading">APPENDICES</li><li><a href="XO_KeyboardShortcuts.html">KEYBOARD SHORTCUTS</a></li><li><a href="XO_HardwareSpecifications.html">HARDWARE SPECIFICATIONS</a></li><li><a href="Sugar_Glossary.html">GLOSSARY</a></li><li><a href="Sugar_Credits.html">CREDITS</a></li><li><a href="XO_Credits.html">CREDITS</a></li><li><a href="Main_Credits.html">CREDITS</a></li></ul>
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<div id="content">
<h1>Getting Support
</h1>
<p>An entire community built this XO and everything on it, and we want to help you with it. OLPC has proven that volunteer-driven support works, often with far more heartfelt caring than any corporate help desk!
</p>
<p>If you have any questions about the XO, ask a teacher for help, a friend, or search on the Internet. If you have a question about your XO, there is a very good chance it is already answered within our expanding Support FAQ / RTFM knowledge base:
</p>
<ul>
<li><a title="Support FAQ" href="http://wiki.laptop.org/go/Support_FAQ">http://wiki.laptop.org/go/Support_FAQ</a></li>
</ul>
<p>Then look into the <a href="http://wiki.laptop.org" title="Home"> <a href="http://support.laptop.org" target="_top">http://support.laptop.org</a></a> web site's extensive helpful guidance for exploring and fixing your XO, allowing you to solve challenging issues right alongside others. Specifically, check out:
</p>
<ul>
<li>Getting Started <a href="http://" target="_top">http://</a><a href="http://laptop.org/gettingstarted">laptop.org/start</a></li>
<li>Email Lists <a title="Mailing Lists" href="http://lists.laptop.org" target="_blank">http://lists.laptop.org</a></li>
<li>Live Chat <a title="Live IRC Chat" href="http://forum.laptop.org/chat"><span style="text-decoration: underline;">http://forum.laptop.org/chat</span></a> or <a title="IRC Chat Channels" href="http://wiki.laptop.org/go/IRC">http://wiki.laptop.org/go/IRC</a> </li>
<li>OLPC Community Wiki <a href="http://wiki.laptop.org/go/Support" target="_blank">http://wiki.laptop.org</a></li>
</ul>
<p>If you are still unable to find an answer online, please email <a title="help@laptop.org" href="mailto:help@laptop.org.">help@laptop.org.</a>
</p>
<p>Finally, if you are satisfied with the hard work volunteers have brought you here, please consider giving back, by joining our dedicated community: <a title="Support Gang" href="http://wiki.laptop.org/go/Support_Gang">http://wiki.laptop.org/go/Support_Gang</a>
</p>
<p>Thanks!
<br />
</p>
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Author : <i>GettingSupport</i> <br/>© Anne Gentle 2008<br/>Modifications:<br/>adam hyde 2008<br/>A Holt 2008<br/>Sandy Culver 2008<br/><hr/><br>License : General Public License
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